NZ moves visitor visa process online

Synopsis
New Zealand's Immigration Online system now handles visitor visa applications. This change affects group and tour escort visitor visa applications starting August 24. Existing applications submitted through the old system will continue processing normally. Applicants must submit draft applications on the old form by October 7. The new platform aims to simplify processes and improve applicant communication.
AgenciesNew Zealand has moved Group Visitor Visa and Tour Escort Visitor Visa applications to its enhanced Immigration Online system, Immigration New Zealand (INZ) said. The change took effect on August 24, 2026, and applies to new online applications.
The move covers Group Visitor Visa applications, including Approved Destination Status (ADS) and general applications, Tour Escort Visitor Visas, and General Visitor Visas for ADS-free and independent travellers.
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Applications already submitted through the old system will continue to be processed. Applicants can upload documents and respond to INZ requests until a decision is made.
Those with draft applications on the old form have until October 7, 2026, to complete and submit them. Any remaining drafts will be deleted on October 8, after which applicants will have to start a new application on the enhanced system.
INZ said the new platform is intended to simplify the visa application process, improve communication on application status and expand self-service options.
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The agency has also added a feature that allows Group Visitor Visa applicants to share their applications with other group members and tour agency staff involved in the application process.
INZ has advised applicants to use the enhanced Immigration Online system for new applications to minimise the risk of delays linked to the old system.
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