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Business News›Industry›Transportation›Airlines / Aviation›IndiGo website hit by second disruption in a week

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IndiGo website hit by second disruption in a week

Synopsis

IndiGo's website experienced booking issues on Friday, showing "No Data Available" during searches. This marks the second disruption to its online services within a single week. Previously, intermittent problems affected its core reservation platform, impacting customer access. The airline advised customers to try again later and contact its call centre for urgent needs. IndiGo has apologized for the inconvenience caused by these technical difficulties.

Reuters

The website of India’s largest airline IndiGo prevented some users from booking tickets on Friday, displaying a “No Data Available” message during flight searches, in the second disruption to its online services in a week.



The latest issue affected flight searches, with users redirected to the airline’s home page after the error message appeared.

On August 19, IndiGo had said it was experiencing intermittent issues with its core reservation platform, which could make it difficult for some customers to access its online services. The airline had said it was working with its partner to resolve the issue and advised customers with later travel plans to try accessing its website or app again after some time.

IndiGo had apologised for the earlier disruption and asked customers requiring immediate travel assistance to contact its call centre.

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